News and Views

What’s going on in the world of VoIP business phone systems

3CX Version 20 Update

3CX Version 20 Beta 2 is now a release candidate. This is an extensive upgrade with many features to further optimise, simplify and make 3CX even better.

Our advice is that you don’t upgrade any active installations of 3CX just yet as it is still in Beta testing and as well as the fact that you cannot downgrade back to V18, some features are not available. We always recommend that if you want to test these Beta versions out, only do so in a test environment. We are going to wait until a live version 1 or 2 is tested and stable before we upgrade our clients.

What’s the lowdown on 3CX Version 20?

Originally, 3CX was designed for on-premise – phone system only – installation, and targeted at SMB/Mid-size companies. In a time when hardly anybody used SIP trunks and everybody still had a fax.

Over time of course they added a Linux version and cloud support. The system found a great many larger customers that deployed it across multiple sites and with large numbers of users. Added to that was the requirement to add SMS (not available yet), Live chat, WhatsApp to have true “omnichannel” support for modern-day contact centers.  Our smaller customers – 4SC free and commercial – continued to have dedicated installs but as the need for more frequent security updates grew, management of individual instances became an overhead for 3CX, partners and admins. A multi-instance version of 3CX was needed and introduced.

So in v20, they have taken all the above requirements and built a new optimized system.

Partners and customers that follow 3CX have seen major changes in updates 4,5,6,7 and 8 preparing for this new version.

New Admin Console

Version 20 has an entirely new management console. Named ‘Admin Console’,  it is now part of the 3CX client. Users can switch to the admin console directly from the 3CX client without needing a separate login or URL.

Groups Become Departments and More Powerful

A big part of V20 is the new Departments. Departments replace Groups as it more accurately represents what they are. In Windows Active Directory these departments would be called Organizational Units. These departments are now much more powerful – they can have their own office hours, holidays, time zones and language settings. Soon they will also have their own phonebook and CRM configuration amongst other things.

New Easy to Remember URL

With the client and management console now merged into one site we can have one easy-to-remember FQDN for users and admins. The web client slug is no longer needed so for example:

Before v20: https://company.3cx.us/webclient/

v20: https://company.3CX.us

With the new easy-to-remember FQDN, and the capability for users to set their own password or utilize SSO, there is less reliance on the welcome email. Admins will be spared having to resend the welcome email to users.

New Native Windows Softphone

One of the biggest additions is a new native 3CX Windows softphone. This will be an app similar to the iOS or Android app and will run in conjunction with the web client. The native softphone will overcome many limitations of PWA in terms of window notification control. Rather than a simple call notification it will have a proper answer dialog. Also, a native softphone allows for audio control to be independent from the browser.

New Call Manager (SIP server)

V20 sports an entirely new call manager: Based on 15 years experience in 350000+ installations, the call manager has been adapted for the future:

  • New Queue strategy: Target busy agents (multi-line queue strategy).
  • Better integration with the call queue service resulting in better performance and reporting.
  • New internal API which improves features such as parking, conference and so on.
  • Better call control, reducing failed transfers etc.
  • Better/faster call pickup and barge-in.
  • Transfer back on busy – now fully supported.
  • Ring group works better and can include an external number.
  • The Makecall service allowing you to trigger calls on a deskphone or smartphone has been greatly improved.
  • For calls via the web client: Less webrtc registrations resulting in the ability to support more users.
  • Event logs are not spammed with unnecessary event logs about registration refresh.
  • Queues & IVR can now have group office hours.

They’ve also beefed up security, performance and testability allowing us to develop faster and for larger installations.

Also:

  • Debian 12
  • New Powerful API
  • Troubleshooting capabilities

Requirements

Version 20 will have certain requirements:

  • On-premise installations will require split DNS, i.e. the 3CX FQDN must be fully resolvable on the LAN as well as outside of the LAN. This means your own DNS server or a firewall that can do hairpin nat. Very small networks might have to move to the cloud or replace the router.
  • Each installation must have a system owner at minimum more information here. You will not be able to upgrade without having a system owner set.
  • You will need to reconfigure your global office hours and holidays and use departments. If you don’t want to use Departments you can simply adjust the default department. However, until you do so everything will continue to work as before. You will only need to do this once you want to edit the office hours.

There is more information on the 3CX website including a Version 20 Preview install:

As mentioned V20 Beta 2 is available for testing but please do not upgrade any active 3CX instances just yet.

Call UFONE if you have any questions regarding the Version 20 update.

VoIP Security Best Practices and 7 Common Threats

VoIP Security Best Practices and Common Threats IT Providers Should Know About

Voice over Internet Protocol (VoIP) has become a popular communication solution for many businesses. It offers a range of benefits, such as cost savings, increased flexibility, and improved collaboration. However, as with any technology, there are potential security risks that IT providers and businesses need to be aware of. In this article, we will explore some VoIP security best practices and the common threats that IT providers should know about.

Common Threats to VoIP Security

  1. Toll fraud:
    VoIP systems are vulnerable to toll fraud, where attackers gain unauthorised access to the system and make expensive long-distance or international calls at the expense of the organisation. Toll fraud is probably the most prevalent in NZ and an ever-present danger, as costs can escalate very quickly if not mitigated.
  2. Malware and phishing attacks:
    VoIP systems can be targeted by malware or phishing attacks, where users are tricked into downloading malicious software or revealing sensitive information through deceptive emails or websites.
  3. Network security:
    This is especially important: Ensuring secure network configurations, firewalls, and intrusion detection/prevention systems.
  4. Eavesdropping:
    Eavesdropping is one of the most common threats to VoIP security. Hackers can intercept and listen to VoIP conversations, which can result in the loss of sensitive information.
  5. Man-in-the-Middle (MitM) Attacks:
    MitM attacks involve a hacker intercepting VoIP traffic and relaying it to the intended recipient, while simultaneously collecting data from the conversation. This can result in the loss of sensitive information, such as credit card numbers, passwords, and other confidential information.
  6. Denial of Service (DoS) Attacks:
    DoS attacks involve overwhelming a VoIP system with traffic to make it inaccessible. This can result in significant downtime and loss of productivity for a business.
  7. Caller ID Spoofing:
    Caller ID spoofing involves a hacker disguising their identity and phone number to make it appear as if they are calling from a legitimate source. This can be used to gain access to sensitive information or launch a phishing attack.

VoIP security is of utmost importance

VoIP Security Best Practices

  1. Choose a Reliable VoIP Provider:
    The first step in ensuring VoIP security is to choose a reliable provider that offers robust security features. This includes features such as encryption, firewalls, and intrusion detection and prevention systems.
  2. Use Strong Passwords:
    Strong passwords are critical for securing any communication system. It is recommended to use a combination of letters, numbers, and symbols, and to change passwords regularly.
  3. Encrypt Your VoIP Traffic:
    Encryption is essential for protecting VoIP traffic from interception and eavesdropping. It is recommended to use the Secure Real-time Transport Protocol (SRTP) for encrypting VoIP traffic.
  4. Implement Firewalls:
    Firewalls can help to prevent unauthorised access to your VoIP network. It is recommended to use both hardware and software firewalls for maximum protection.
  5. Regularly Update Your VoIP System:
    Regular updates to your VoIP system can help to patch security vulnerabilities and prevent potential attacks. It is important to stay up-to-date with the latest security patches and software updates.

VoIP Security Best Practices

Conclusion

VoIP security is an important consideration for any business that uses VoIP for communication. By implementing best practices such as choosing a reliable VoIP provider, using strong passwords, encrypting VoIP traffic, implementing firewalls, and regularly updating your VoIP system, you can reduce the risk of common threats such as eavesdropping, MitM attacks, DoS attacks, and caller ID spoofing.

IT providers should be aware of these common threats and take proactive steps to protect their clients’ VoIP systems. By following these best practices, you can ensure that your VoIP system is secure and protected from potential security breaches.

Make sure you are using a VoIP service that takes security seriously!

Contact UFONE if you’d like more information.

0800 508 888

The 3CX Phone System

3CX is a powerful unified communication solution for VoIP, Video & Messaging. 3CX is affordable and scales with your business. 3CX is used widely around the world by many companies including Coca-Cola, McDonalds, BMW, Mercedes, American Express, Holiday Inn, Toyota, Bakertilly, Ikea, Remax and thousands more.

Organisations all over the world are switching from outdated digital phone exchanges to newer internet-based platforms, like the 3CX Phone System. Here is a guide to the 3CX Phone System.

3CX PHONE SYSTEM GUIDE

Software-based phone solutions offer enhanced functionality, opening up all kinds of extra communications possibilities in lockdown and beyond. They comprehensively outperform their analogue counterparts. Meanwhile, the biggest shake-up in the phone industry since the ’80s will see older ISDN and copper lines phased out almost completely by 2025. Legacy, hardware-based telephone systems will become obsolete.

Does your organisation still have a traditional PBX telephone system? At some point, you will want to transition to an internet-based phone solution instead. The advanced features of the 3CX Phone System make it an attractive proposition for organisations of all sizes. Winner of many awards, it has a long list of all-inclusive, cost-saving benefits. Businesses in all sectors are deploying 3CX to regain control over their telephony.

Why are so many organisations switching to 3CX? What are its advantages over traditional phone systems, and how do you set it up?

WHAT IS 3CX?

3CX is a software-based VoIP phone system that can be deployed on-premise or in the cloud. Through SIP trunks, it enables Voice, Video, Data and Messaging to be sent over an internet connection. It’s an open-standards platform. You have the freedom to make your own choices on everything from numbers to hosting solutions.

With more than 500,000 installations, 3CX is fast becoming one of the world’s favourite unified telecommunications platforms. Scalable, affordable and simple to run, it embraces voice, video, messaging and chat, thereby providing organisations of any size with an all-inclusive, unified communications solution.

WHAT ARE THE DIFFERENCES BETWEEN 3CX AND TRADITIONAL PHONE SYSTEMS?

On a traditional PBX (Private Branch Exchange), calls are made over standard copper telephone lines. These connect to the PSTN from phones or fax machines. The Phone System is often a physical box on a wall or in a data centre. This hardware needs regular maintenance and costly software upgrades.

By contrast, software-based IP phone systems, like 3CX, combine internet connectivity with different technologies. Voice calls, video, data and messages are conveyed across the Cloud rather than through physical analogue or digital lines. An IP PBX has no limits for outside lines, nor the number of internal extensions and devices which can be connected.  Affording all the advantages of new technology, these far outweigh the capability of older-style telephone systems.

WHAT ARE THE BENEFITS OF 3CX?

UNIFIED COMMUNICATIONS (UC) MADE EASY

The scope of the 3CX software makes it much more than just a phone system. As well as voice, 3CX enables video, messaging and chat, plus synchronisation with many popular business CRMs. With the integrated softphone and smartphone clients, 3CX users automatically get access to all these advanced, unified communications features. Everything runs from a single platform so you don’t need to learn separate programmes to use them. Phone calls, emails, live chat and video meetings are shared across the same UC interface. This speeds up communications efficiency and opens up all sorts of possibilities for remote working.

  • Fully Unified Communications platform
  • Voice, Video, Emails & Chat across the same interface
  • Dial-in to 3CX web meeting by phone
  • Better communication and opportunities for remote working

BUILT FOR REMOTE WORKING

As a cloud-based system, 3CX can be accessed wherever an internet connection exists. That makes it the perfect phone system for home working. With the 3CX client software, telephony goes wherever you do, enabling you to use the company phone system even when you are away from the office.

Ideal for remote working, 3CX makes it possible for staff to take or make calls from anywhere. They can also arrange video meetings, message suppliers and chat with colleagues in different branches or locations. You can use 3CX on any device, such as a mobile or laptop, by downloading the Softphone app. Privacy and professionalism are guaranteed. Personal details are hidden to make it appear as though you are calling from the trusted company number. And if you are busy, you can update your status so everyone can see you are not available to take calls.

  • Access your phone system from anywhere
  • Set your presence and view that of colleagues
  • WebClient for remote working on any device
  • Softphone app keeps staff personal details private

REDUCES TELEPHONY COSTS

Most traditional phone systems required monthly maintenance contracts, with occasional hefty repair bills. With 3CX there are none because it is a software-based phone system, deployed in the cloud.

The 3CX pricing model saves money elsewhere too. There is no per extension licensing. Unlike traditional systems, charges are based on simultaneous calls so adding extra users won’t increase your costs. If the number of simultaneous calls does go up, we have the tools to monitor this and quickly move you up to the next level if required.

These calls are very low for landlines and mobiles with reduced rates for international connections. This has proved to be a budget-saving phone solution for the likes of schools, universities, charities and hotels. These all have high employee numbers – all potential phone users – but with relatively small individual call volume.

  • Slash call charges
  • Fair pricing model with no per extension call charges
  • Low local call and reduced international rates
  • Scalable phone solution that grows with your business

SIMPLE TO SET UP

It’s very straightforward to set up and integrate 3CX. Once you have the relevant 3CX licence for your organisation, all you need is a browser with an internet connection and a SIP Trunk. Your 3CX partner, such as UFONE, can set the system up for you, or you can plug in an IP phone or Gateway, and connect with prominent SIP trunks within minutes with pre-configured templates.

On installation, you can manage the entire system from the intuitive 3CX Management Console. This interface gives you total control over all functions. From here you can deploy IP phone firmware, automate software updates and build lists of contacts, extensions and DDIs.

3CX Management Console
3CX Management Console
  • Needs only an internet connection, SIP trunk and licence
  • Pre-configured templates integrate easily with SIPs
  • Intuitive management console, with automatic system updates
  • Full control over phones and calls with multi-configuration options

SECURITY AND BACK-UP

When it comes to VoIP security, 3CX provides the peace of mind that IT managers need. All traffic to 3CX clients is encrypted via a Session Border Controller (SBC) to protect your phone network from attacks. This software programme that we will provide resides on-site.  Built-in disaster recovery means that if your system goes down, all your phone data and configurations are safe.

  • Advance security protocols, including traffic encryption via 3CX SBC
  • A+ rating for VoIP security
  • Built-in disaster recovery
  • Automatic failover for instant backup

The 3CX phone system is a flexible, scalable platform. Choose whether your 3CX installation is managed on your premises or hosted separately in the Cloud. If you decide to deploy on-premise you can do so on an existing server, MiniPC or Raspberry Pi using Linux or Windows. You don’t need any expensive hardware to set up 3CX.

Alternatively, you can deploy 3CX separately in the Cloud. For best results, we recommend outsourcing to a managed solution, which we can arrange as an authorised 3CX hosting provider. Whatever you choose, you will have access to all the latest automated system updates, the scope to rapidly scale up your 3CX phone system as your business expands, and the freedom to move your PBX to another server using built-in backup and restore.

  • Provision either on-premise or in the Cloud
  • No expensive hardware required
  • Swift deployment, portability and scalability

3CX FEATURES AT A GLANCE

3CX WEB CLIENT

At the heart of the 3CX system, the 3CX Web Client is an intuitive control dashboard that sits on your browser. From here you can manage and personalise any of the communication possibilities included with your 3CX software licence. Log in and organise your contacts, make calls, record a voicemail greeting, set your presence, initiate conferences and chat with colleagues. You can also use the Web Client to select where and how you take calls – either direct from the browser (3CX Windows or 3CX Chrome extension), on an IP phone, or on a smartphone.

FEATURES of the 3CX PHONE SYSTEM

3CX is the phone system that has it all. It comes with all the everyday call centre features you’d expect, like Call Queuing, Group Ringing, Automatic Call Distribution and IVR. But with 3CX you always get more. The 3CX Call Flow Designer (CFD) presents you with a visual gateway so you can decide how and when you handle calls.

Customise everything from standard phone functionality (press 1 for Customer Service, 2 for Accounts etc) to more bespoke options, such as routing calls based on incoming number or time of day. Make such decisions by looking at the advanced Call Centre reporting. This gives you near unlimited data to help you monitor all your call statistics. All of this is simple to manage and understand, with no programming skills necessary.

3CX SOFTPHONE

The 3CX softphone is a free Windows or IoS app, that simulates all the features of a desk phone for employees who are not based in the office. With a powerful system like 3CX, staff retain all the advanced features from the office phone system no matter where they are. Downloaded onto a PC, laptop or mobile, it enables staff to make and take calls over their internet connection, rather than a more expensive landline.

Integrated WebRTC technology helps minimise bandwidth usage. Perfect for remote working, the 3CX softphone app has helped organisations maintain their communications, and proved a connectivity lifeline for countless workers forced to work from home because of COVID-19.

3CX VIDEO CONFERENCING

The integrated 3CX video conferencing solution enables businesses to arrange virtual meetings, internally or externally. Presentations, webinars, document collaboration, even interviews can all be conducted over the VoIP connection. Maintain all the advantages of face-to-face contact but without anyone needing to be in the same office. In just one click, and for no extra cost, you can set up a conference call for up to 250 participants, connecting from any location.

3CX LIVE CHAT

Many organisations use a live chat widget on their website as a means to handle customer requests quickly, provide support in real-time, or capture casual leads for future targeting. In many cases live chat is a paid-for option but with 3CX it comes free. Go to the 3CX Management Console to configure and coordinate design to match your corporate branding, then embed it onto your website, through a plug-in or CSS code.

3CX CRM INTEGRATION

Most businesses depend heavily on a CRM for customer contact details, order processing and support history. You can integrate 3CX with popular CRMs like Salesforce, HubSpot, ZOHO and Microsoft Dynamics. Inbound calls are matched to the caller ID and automatically logged into your CRM call records. Outbound calls go direct from your CRM package, saving you time in finding contact details and numbers.

All contact details are managed from the 3CX interface, where you can generate insightful reports on call duration, response times and number frequency.

3CX PHONE SYSTEM GUIDE: SETTING UP 3CX

To set up 3CX, you first need a licence. There are three licence options: Standard, Pro and Enterprise. As a Platinum Partner for 3CX, with more than 20 years of industry experience, UFONE can advise on what is the best option for your organisation.

After choosing your licence, you will need a SIP Trunk to connect 3CX to the phone network. The SIP Trunk runs over a standard internet connection and is the virtual link you need between 3CX and your VoIP service provider.

WHO USES 3CX?

Organisations of all sizes use the 3CX phone platform. There’s no limit on 3CX because it’s a fully scalable phone platform – it grows as you do. That’s why 3CX is used by organisations as diverse in size as multinationals American Express and Mitsubishi, public sector bodies like local government, hospitals and schools, a number of independent charities, law firms and hotels, plus smaller businesses and individual freelancers working from home.

WHY CHANGE TO THE 3CX PHONE SYSTEM NOW?

Most organisations that move to IP phone systems like 3CX never look back. In the past, when the main forms of communication comprised mostly of voice calls then the older analogue systems were fine. They could handle phone conversations perfectly well, but nothing more. Now, as voice is joined by audio, messaging and other forms of data communication, older phone exchanges have had their day. These traditional phone lines are being replaced with high-speed fibre.

The process to decommission the copper-based network has already begun. Chorus is working on phasing out copper over the next few years. If you are still using ISDN lines then you’ll need to move to another solution.

In anticipation of the change, many organisations have already upgraded to VoIP phone systems. With its many advanced features and extraordinary flexibility, 3CX eliminates the cost and management headaches of outdated traditional systems, and future-proofs your phones against change.

  • A state-of-the-art IP phone system
  • Affordable pricing saves you money
  • An open standards platform for extra control
  • Easy to set up and deploy
  • Easy to manage
  • A full remote UC working solution
  • Full of advanced features for better customer experience
  • Flexible, scalable and secure
  • A tried and tested phone system with many awards
  • Choice of 3CX supported phones

UFONE – A 3CX PLATINUM PARTNER

UFONE - 3CX Platinum Partners - 3CX Phone System GuideIf you are looking to upgrade your phone system, we can show you how easy 3CX deployment is, and answer any queries you may have. If you wish we’ll be happy to audit your current system and suggest the most suitable 3CX licence for your organisation. You can depend on our expertise to show how to set up 3CX, how to install or update 3CX phone system software or download the 3CX app.

As a Platinum partner, we provide our 3CX clients with the latest system updates and developments and provide ongoing training according to your requirements. We will also guide you through any technical issues, including adding new users, changing your ring groups and setting up new branches. Also ask us for information on 3CX supported handsets, such as those from Yealink.

Contact us now if you’d like more information or wish to book a 3CX consultation with us.

0800 508 888

Set up your Holiday message – Special Offer

If you would like to set up a special summer holiday message please contact support prior to Monday 11th December 2023. 

We will happily get this done for you prior to Christmas at the special rate of $35 + GST.

All we will need is your recorded message and the dates that this needs to be in place.

Phone us on 0800 508 888 and press option 1

Or email support@ufone.co.nz

3CX Version 18 Upgrade – during Summer 21-22

3CX Version 18 Upgrade was released back in August and we have many happy customers already running it.

UFONE has held off upgrading everyone until we were sure things were stable and we’re happy to report that they are, so we’ll be slowly rolling out the upgrade to all 3CX systems over the break while most people are closed.

The biggest change that 3CX users will notice is the new streamlined web client and matching Windows app. There are also many other enhancements under the hood.

3CX Version 18 Upgrade – UFONE will upgrade 3CX users to Version 18 over the summer 21-22 holiday period to take advantage of the most up-to-date features available.

Please contact us if you do not wish to be upgraded.

  • Faster & more reliable Windows Desktop App
  • Mobile Apps have been improved for seamless remote working
  • Single Sign-On support
  • Integration with Microsoft Teams
  • Major improvements to voice quality and security
  • More energy efficient
  • Uses less memory

New 3CX Client and Desktop App

In Version 18, the Web Client has been improved and made available also as a native Windows Desktop App, eliminating the need for the browser extension. The new Desktop App uses the same Electron framework used by Teams and WhatsApp, integrating better with the OS for a faster and more reliable user experience. The Desktop App allows you to answer a call from the page you are working in (for example CRM) without having to switch between apps.

Improved Mobile Apps for seamless remote working

  • Better codec management – auto-set codec depending on Network (WiFi/3G/4G).
  • Improved reconnection in the case of network changes or drops.
  • Never miss a call – collaborated with Google & Apple to improve the reliability of PUSH notifications.
  • Added support for BlueTooth and hands-free devices.
  • Siri integration – iOS users can now tell Siri to make calls using 3CX.

Single Sign-On (SSO) support

It is now possible to log in to the Web Client using your Active Directory, Microsoft 365 or Google account. Local active directory accounts are supported through Microsoft’s free Azure AD Connect service.

Teams integration

The 3CX Teams integration offers a cost-effective alternative to MS365’s Calling Plans. There is now a seamless unified calling experience both for 3CX users dialling Teams users and vice versa. Users can dial out via UFONE’s 3CX SIP trunks using our low cost domestic and international tariffs. Businesses can cut costs while having a much more powerful PBX to boot.

Voice Engine Reloaded – better performance, more secure

With the 3CX Version 18 Upgrade, extensive changes have been made internally to improve audio quality, improve reconnection and strengthen security:

  • A+ in Security – V18 is updated to Debian 10, upgraded to the latest .NET core, OpenSSL and Postgres and now has the latest cyphers. Knocking out the competition on security, 3CX achieved A+ on Qualys labs and A on Immunilabs.
  • Better Codec Management – The mobile apps and web-client now use G711 to reduce transcoding, resulting in less processor usage and better audio. Mobile apps use G711 when on WiFi and G729 when on the mobile network.
  • Easy Call encryption with simple SRTP configuration.
  • Over 50% reduction in processor and memory usage.
  • Tunnel merged into the media server for faster recovery from network drops.

Contact us now if you’d like more information regarding the 3CX Version 18 Upgrade.
Also please contact us if you do not want to be upgraded to Version 18 for any reason.

0800 508 888

Are voice and data communications critical to your business?

4G FAILOVER from UFONE provides continuity of service for your voice and data communications.

If your data connection is cut or goes down for any reason other than a power failure, 4G FAILOVER from UFONE will kick in, seamlessly taking over the static IP address* ensuring your communications keep running.

The benefits of 4GFAILOVER

  • Peace of mind – Stay connected to essential data and voice communications when wired connections are cut
  • Customer Satisfaction – Prevent interruption to business, ensuring sales and support processes can continue
  • Business Continuity – Prevent downtime for staff, even if a UFB or wire connection is cut

Interruption to data and voice comms can mean business downtime & lost sales, dissatisfied customers or public safety issues. 4G FAILOVER from UFONE uses 4G LTE wireless networks to help keep your critical applications online or to support temporary or remote locations.

4GFAILOVER is essential for the continuity of communications areas such as:

  • Healthcare, manufacturing or any industry needing reliable connectivity for critical applications
  • Organizations that need quick connectivity for new stores, branches or worksites 
  • Retail stores or sales sites where EFTPOS and security systems need to work
  • First responders, those in remote areas and others seeking to stay connected in adverse conditions

Where can it be used?

The service can be used anywhere in New Zealand that is within 2Degrees Mobile coverage, which is almost all of the country. You can check out the 2DEGREES coverage map here.

If voice and data communications are critical to your business contact UFONE now, to see how 4G FAILOVER from UFONE can benefit your business.

*Static IP Failover is dependent on the use of a UFONE Managed Router.