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Our story – unified communications

What makes UFONE one of New Zealand’s top business phone and internet providers?

UFONE is passionate about providing the best technology for reliable communications today. Our solution is the culmination of years of testing and research in VoIP solutions and infrastructure. In our opinion too many companies today are being sold expensive or unreliable solutions. Our solutions are based on delivering the best return on your investment, with a critical combination of technology and technical support to provide real-world, reliable solutions.

At UFONE, we’ve built our entire business on these pillars.

• The most up-to-date technology.

• Expertly configured systems.

• No compromises.

• A single-minded determination to help your business make the most of a cloud-hosted unified communications system.

With over 20 years’ experience in the marketplace, UFONE is a 100% New Zealand-owned and operated telecommunications provider. We are experts in hosted PBX solutions and a diverse range of organisations with multiple sites trust us to deliver their end-to-end voice, data, chat and video traffic. From one-person operations to multinationals with thousands of seatsUFONE is working 24/7 to keep them connected.

Read the latest UFONE news and learn more about the team making unified communications an everyday reality for Kiwi companies.

We’re business-to-business VoIP specialists

Our focus is your communications system. Unlike some other business phone and internet providers, we don’t deliver VoIP as a thinly supported add-on to a bunch of other IT products and services. We’ve mastered the technology and invested in our capability to ensure market-leading 3CX performance and reliability.

People make the difference

There are plenty of cloud hosted phone solutions out there but not all of them work as they are intended to. The dedicated team of engineers at UFONE really know their stuff. Your 3CX installation will be quick and straightforward, with an interface that your IT team can manage without messy configurations and guesswork. And our remote support crew are always on hand to help.

Trusted by IT Companies

UFONE proudly partners with IT companies who want market-leading VoIP for their clients’ systems. We smoothly integrate with their IT architecture and take responsibility for providing a unified communications solution that works without compromise. Our Service Level Agreements are serious commitments, because no business should have to tolerate poor functionality, dropped calls and patchy quality.

Thousands of happy customers

UFONE currently provides unified communications to a huge range of New Zealand organisations, including Regional Councils, professional firms, accommodation chains, healthcare providers and large corporates. We provide services to hundreds of organisations – but we count our customers in the tens of thousands. That’s because our ultimate goal is for every user in every organisation to complete every call they make, every time. It’s the only true measure of success.

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It’s easy to get set up with a unified communications system from UFONE.

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