News and Views

What’s going on in the world of VoIP business phone systems

Are voice and data communications critical to your business?

UFONE’S 4GFAILOVER provides continuity of service for your voice and data communications.

If your data connection is cut or goes down for any reason other than a power failure, UFONE’S 4GFAILOVER will kick in, seamlessly taking over the static IP address* ensuring your communications keep running.

The benefits of 4GFAILOVER

  • Peace of mind – Stay connected to essential data and voice communications when wired connections are cut
  • Customer Satisfaction – Prevent interruption to business, ensuring sales and support processes can continue
  • Business Continuity – Prevent downtime for staff, even if a UFB or wire connection is cut

Interruption to data and voice comms can mean business downtime & lost sales, dissatisfied customers or public safety issues. UFONE’S 4GFAILOVER uses 4G LTE wireless networks to help keep your critical applications online or to support temporary or remote locations.

UFONE’S 4GFAILOVER will work wherever continuity of communications is essential such as:

  • Healthcare, manufacturing or any industry needing reliable connectivity for critical applications
  • Organizations that need quick connectivity for new stores, branches or worksites 
  • Retail stores or sales sites where EFTPOS and security systems need to work
  • First responders, those in remote areas and others seeking to stay connected in adverse conditions

Where can it be used?

The service can be used anywhere in New Zealand that is within 2Degrees Mobile coverage, which is almost all of the country. You can check out the 2DEGREES coverage map here.

If voice and data communications are critical to your business contact UFONE now, to see how UFONE’S 4GFAILOVER can benefit your business.

*Static IP Failover is dependent on the use of a UFONE Managed Router.

UFONE Deploys Sydney PoP

Back in 2019, UFONE identified a strong need to increase our capacity and resiliency connecting with cloud providers, content delivery platforms and their networks. Not happy with having just one or two Transit Providers to these networks, we joined both the Megaport Internet Exchange and NZIX’s Auckland Exchange so we were able to connect more directly to these providers and also to other ISP’s who peer on these exchanges.

The advent of COVID-19 has changed both our day-to-day lives and the way we work with the ever-increasing need of internet connectivity by our customers to run their businesses or work from home. This has made the speed, flexibility and adaptiveness of Cloud Computing and Web-Based services transform from ‘nice to have’ to true mission-critical.

UFONE Deploys Sydney PoP (Point of Presence)

As part of UFONE’s continual investment into its Network and Infrastructure, we’re pleased to announce the expansion of our network beyond New Zealand and into Australia with our first Australian PoP in Sydney, New South Wales.

Some of the more immediate benefits are already apparent, such as the reduction in RTT (Ping time) to most networks in Sydney with our average dropping by around 13ms, which should show a noticeable improvement in responsiveness in video calling, real-time collaboration and access to content-rich services.

We determined that approximately 80% of the cloud and CDN (Content Delivery Network) infrastructure that our customers access is based out of Sydney. Our new Sydney PoP gives us direct connectivity not only to the likes of Amazon’s AWS, Microsoft’s Azure and Oracle Cloud, but also with major Australian ISP’s and content providers. This leads to a greater quality of service and more visibility into how our network is performing.

UFONE’s Sydney PoP also opens up access to other exciting opportunities in the future, such as NBN access (Australia’s version of UFB) and allowing us to provide our customers with WAN connectivity spanning their New Zealand and Australian operations and offices, privately and securely.

The Sydney PoP along with the recent launch of our 4G Failover service ensures UFONE is ready and capable of providing New Zealand businesses with bulletproof unified communications and fast, reliable access to the internet.

Lance Hope
Network Manager
UFONE

 

If data connection to Sydney or the world is critical to your business contact UFONE now, to see how our Sydney PoP can maximise your business communications.

3CX Reviews and Awards

3CX has garnered recognition from industry-leading publications and tech insiders. Positive reviews, awards and special recognition are being published across the web and below is a selection of some of the most recent. 3CX develops a simple, flexible and affordable cloud PBX solution and the industry has taken notice. To see the latest product announcements from 3CX visit VoIP news.

The latest 3CX reviews and awards

Software Suggest - Best Software 2021 Award

3CX Named the Best Software 2021 by SoftwareSuggest
3CX has been awarded the title of ‘Best Software 2021’ by SoftwareSuggest. The PBX phone system was recognised for delivering a unified communication solution that meets business goals while keeping user experience at the forefront. The report exposed how the unified communication solution embeds more than 100 unique features available to its users today, numerous options for integrations and competitive prices.

Digital Award Logo

3CX Makes Digital.com’s Top UC Software List and more!
3CX has been named as Best Unified Communications Software Company 2021 by Digital.com. The communication system made the list based on 3CX’s ability to help improve collaboration between onsite and remote staff, and was recognized for its seamless CRM integration, and inclusion of multiple communication channels on a single platform. What’s more, 3CX was also named as one of Digital’s Best VoIP Phone Services and Best Web Conferencing Software.

Comms Business Awards 2020

3CX Gets Gold at the Comms Business Awards
3CX has just been named UC Platform Supplier of the year at the 2020 Comms Business Awards. Fighting off fierce competition from 8×8, Gamma, and more, the judges felt that 3CX’s commitment to the channel, affordable pricing, and innovation pipeline made us fit for the top spot. Every year the Comms Business Awards brings together the best of the ICT Channel, and we’re proud that the 3CX Communications solution was recognized by these industry leaders.

PC PRO Excellence awards 2020

And PC Pro’s Business Software of the Year 2020 Goes to…
This year we made PC Pro’s 2020 A-List, and now, in their Technology Excellence Awards, 3CX has yet again been selected as winner of Business Software of the Year. Taking into consideration the hurdles that 2020 presented, 3CX is recognized for its rich feature set, ease of deployment and management, and unrivaled flexibility which have helped countless businesses adapt to the challenges brought on by Covid-19.

See more awards and reviews for 3CX here.

If you want to upgrade to a VoIP platform that really works for you, call UFONE now, it’s not too late!