News and Views

What’s going on in the world of VoIP business phone systems

Microsoft Teams

Take business collaboration to the next level with Teams

UFONE helps your organisation unleash the power of
Microsoft Teams.

More and more businesses are choosing MS Teams for real-time collaboration, file sharing and online video. And now they can complement their MS Teams functionality with UFONE’s affordable and highly reliable VoIP connection.

A Ufone business VoIP connection includes full compliance and connectivity for your Teams set-up via direct routing. With a Microsoft-certified Session Border Controller (SBC), we’ll provide a seamless and secure interface between your Teams users and our dedicated SIP trunk – the indispensable infrastructure that connects your VoIP system to the outside world.

Because we own and manage our own SIP trunks, we can guarantee their security and reliability. It’s the smart way to keep your lines of communication operating at full strength with a strong Teams component.

Get started now

It’s easy to integrate your Microsoft Teams users with UFONE’s VoIP and SIP trunk infrastructure.

Want to get the VoIP IT Managers choose?

Get started now

Got some questions?
We’ll get back ASAP with the answers you need.

Get in touch

Internet and Data

VoIP, Internet and data all working together

For high speed and exceptional reliability, choose UFONE Internet and data.

UFONE’s Internet and data service is optimised to provide a super fast, highly secure connection for your VoIP business phone system. That’s because our data circuits, SIP trunks and 3CX PBX components all reside on the same network. Say goodbye to the time lags, data throttling and high contention issues that may arise when different providers are cobbled together and calling the shots.

When a UFONE data circuit is matched with our voice services, our engineers have end-to-end visibility from the user’s phone device to other telco providers around the world. This enables instant troubleshooting if there’s a quality issue anywhere on the network.

UFONE delivers the ultimate in reliability with a 4G failover service for Internet and data customers. So if the fibre feed is lost for any reason at all, your phone network will not go down.

Get started now

It’s easy to get set up with Internet and data from UFONE.

Want to get the VoIP IT Managers choose?

Get started now

Got some questions?
We’ll get back ASAP with the answers you need.

Get in touch

SIP Trunks

Optimise your VoIP business phone system and build resilience with our highly dependable SIP trunks

At the heart of every 3CX VoIP system is a Session Initiation Protocol (SIP) trunk. They carry the virtual phone lines that connect your 3CX system to the outside world.

That’s why it makes sense to choose a SIP trunk provider which is optimised to deliver a high level of performance within your VoIP set-up.

Not all 3CX providers have their own SIP trunks, and we were concerned that our customers’ systems wouldn’t get an appropriate level of support from third-party infrastructure. So we set up our own SIP trunk service, and engineered it to provide the highest levels of reliability. When you connect your cloud hosted or on-premise PBX to a UFONE SIP trunk, your business will enjoy a higher level of resilience.

Designed from the ground up to be ‘carrier grade’

Not all SIP trunks are equal. UFONE’s core SIP infrastructure uses a purpose-built mesh architecture that allows any of its nodes to failover to any other node for continuity of service in the most testing of circumstances.

We take responsibility for reliability

Matching our SIP trunks with our phone service ensures the highest level of reliability, as well as quality of service. With end-to-end visibility and control over the network, we have the power to move fast if a fault appears. Another bonus: there’s virtually no latency between our equipment because it’s on the same core architecture.

We’ve got your number

UFONE makes it easy for you or your IT service provider to set up a VoIP system with our SIP optimised trunks. We provide our own number ranges in New Zealand, or you can port your number from another provider to us. Everything will work smoothly together, because that’s our mission in life.

Trusted by independent 3CX certifiers

Because we have full visibility and control of the entire 3CX solution, we monitor and maintain the network proactively. UFONE’s SIP trunks are regularly subjected to rigorous performance and functionality checks by both 3CX and our engineers, so you can be sure they’ll deliver. That’s what makes us a 3CX Preferred SIP Provider.

Get started now

It’s easy to get set up with a high-performance SIP trunk from UFONE.

Want to get the VoIP IT Managers choose?

Get started now

Got some questions?
We’ll get back ASAP with the answers you need.

Get in touch

3CX On Premises PBX

The simple, smart solution when you’re deploying a 3CX phone system

Why choose UFONE for your on-premise 3CX PBX?

Get the most powerful combination of features and functionality in your on-premise VoIP system.

UFONE are 3CX and VoIP specialists so you can be certain our 3CX solution will work optimally out of the box. All our team are 3CX certified, and they know how to make the technology perform at its best. We own and manage our own VoIP infrastructure, including monitored and optimised SIP trunks for ultra-reliable service. You’ll never have to worry about dropped calls, patchy quality or limited functionality again.

Your 3CX Platinum Partner

UFONE have been delivering 3CX services to New Zealand enterprises since 2013, and we were the first to achieve 3CX Platinum Partner status. We’re also a preferred 3CX SIP Trunk Provider, with a rigorous schedule of testing and maintenance. Your phone system deserves nothing less.

Easy to set up, with support you can rely on

Your world-class UFONE 3CX phone system will be expertly configured and ready to make and receive calls. Our 3CX certified engineers and support team are New Zealand-based, so you’ll get all the back-up you need without delay.

All the features and functionality you need

With UFONE, features such as advanced call queueing and call centre functionality are ready to go ‘out of the box.’ Your users can seamlessly receive and make calls via desktop computer or mobile phone. Wherever your team are working, they’ll always be in touch.

Supporting some of New Zealand’s biggest 3CX users

UFONE has deployed many of the largest 3CX phone installations in New Zealand, and we continue to support them. With our experience in complex 3CX set-ups, we know how to deliver a system that works in the real world.

Work anywhere

Your people can be based on the premises, working at home or out on the road – and they’ll never miss a call. Lockdown or no lockdown, it’s the key to a more productive future.

All the features, none of the fuss

UFONE knows 3CX inside-out. We’re VoIP specialists with a highly qualified team that turns complexity into simplicity. We’ll ensure your system is set up precisely the way you want it.

You’re always in control

You own the system – we make it easy for you to run it. Just choose UFONE and your 3CX phone configuration is done. Then get on with business, knowing our expert technical support is there when you need it.

Smart and scalable

Get the 3CX phone system your enterprise needs right now, and easily modify it as your business scales and develops.

Get started now

It’s easy to get set up with a 3CX on-premise PBX system from UFONE.

Want to get the VoIP IT Managers choose?

Get started now

Got some questions?
We’ll get back ASAP with the answers you need.

Get in touch

3CX Cloud Hosted PBX

Get New Zealand’s leading
3CX cloud-hosted PBX

Why choose UFONE for your 3CX phone system?

One word: performance. No other 3CX VoIP providers offer you such a high level of network quality, reliability and functionality in one easy-to-use package.

UFONE are 3CX and VoIP specialists so our 3CX cloud-hosted PBX works optimally out of the box. All our team are 3CX certified, and they know how to make the technology perform at its best. We own and manage our own VoIP infrastructure, including monitored and optimised SIP trunks for end-to-end service. You’ll never have to worry about dropped calls, patchy quality or limited functionality again.

Your 3CX Platinum Partner

UFONE have been delivering 3CX services to New Zealand enterprises since 2013, and we were the first to achieve 3CX Platinum Partner status. We’re also a preferred 3CX SIP Trunk Provider, with a rigorous schedule of testing and maintenance. Your phone system deserves nothing less.

Top technology, local hosting

Your world-class UFONE 3CX phone system will be locally managed and hosted. Unlike some other 3CX VoIP providers, all our services are based in New Zealand data centres to ensure the fastest speeds, lowest latency and quickest response. Our expert team are New Zealand-based, so you’ll get all the back-up you need without delay.

UFONE can deploy anywhere in New Zealand
All the features and functionality you need

All the features and functionality you need

With UFONE, features such as advanced call queueing and call centre functionality are ready to go ‘out of the box.’ Your users can seamlessly receive and make calls via desktop computer or mobile phone. Wherever your team are working, they’ll always be in touch.

More VoIP for your money

Our affordable, all-inclusive plans offer advanced features and a highly resilient network that just works. Manage calls, video and live chat on one seamless platform. Release the potential of cloud-hosted 3CX VoIP, and get the system your business has been waiting for.

Work anywhere

Your people can be based in the office, working at home or out on the road – and they’ll never miss a call. Lockdown or no lockdown, it’s the key to a more productive future.

All the features, none of the fuss

UFONE knows 3CX inside-out. We’re VoIP specialists with a highly qualified team to take care of everything. Our easy-to use desktop console puts you in the driver’s seat.

The buck stops here

With engineering expertise in-house, plus our own SIP Trunk infrastructure, we take care of everything. When you pick up the phone or send us an email, you’ll get the response you’re looking for.

Smart and scalable

Get the cloud-based 3CX phone system your enterprise needs right now, and easily modify it as your business scales and develops.

Affordable Plans

4 SIM Call

$94

per monthexc. GST

4 SIP Channels Included

Buy 4 SIM Call
8 SIM Call

$160

per monthexc. GST

8 SIP Channels Included

Buy 8 SIM Call
16 SIM Call

$296

per monthexc. GST

16 SIP Channels Included

Buy 16 SIM Call

All 3CX Pro Plans include:

  • 3CX Licence
  • All 3CX Advanced Features
  • Your required SIP channels
  • 3CX Softphone for Mobile
  • Unlimited Extensions
  • Digital Receptionist
  • Premium Data Centre Hosted
  • 99.5% uptime SLA
Looking for more?

Our Enterprise Plans include additional call centre functionality such as call recording control, inbuilt failover and increased conferencing capability for up to 250 people.

Send us an enquiry

Get 3CX FREE for 1 year!

Get a free 3CX system for one year – for unlimited users, including mobile apps, web conferencing, live chat, Facebook business integration, and more. With 3CX you choose how you want your system. You can have 3CX host and manage your system for you or DIY in your private cloud or on-premise. Whatever your choice you get a full-blown communications system up and running in minutes by registering and then completing the setup wizard.

Get started now

It’s easy to get set up with a 3CX cloud hosted PBX system from UFONE.

Want to get the VoIP IT Managers choose?

Get started now

Got some questions?
We’ll get back ASAP with the answers you need.

Get in touch