UFONE’s point of difference is that you can always get in touch with them. We simply pick up the phone and there is someone on the other end to help.
It is so helpful to have all of our communications systems with them – our core telecommunications lines, internet, our Wide Area Network, phone services and video conferencing. They act as a main point of coordination so TRT do not have to deal with Chorus. On more than one occasion they have provided guidance to our IT outsource partner to prevent mistakes from happening. They have also provided valuable advice on our IT project implementation plans in a quality control capacity.
If ever there is an issue it is always resolved in a timely manner. I would recommend UFONE to small and medium businesses that are looking for a proactive, tailored telecommunications solution.