Our network status

High performance VoIP for high-performing businesses

UFONE for business communications

Expect more from your VoIP business phone system

Every organisation needs the capability to operate 24/7 from any location – or multiple locations. With a hosted PBX phone system from UFONE, your team can make the most of voice calls, video calls and live chat with no worries about performance. That’s because only UFONE brings you a world-class combination of 3CX technology, our own monitored and optimised SIP trunks and hosting in data centres right here in New Zealand.

Get in touch now, and find out what makes UFONE the VoIP IT Managers choose.

More functionality. Less fuss.

Moving to a cloud-based hosted PBX phone system lets you strip out costs and complexity, and only pay for the functionality you need. UFONE offers you all this – plus the peace of mind you get from our New Zealand based support team and fully-owned VoIP infrastructure.

3CX Cloud Hosted PBX

Not all 3CX providers are equal. UFONE has been delivering high-performance 3CX VoIP business phone systems to New Zealand organisations since 2013.

We were the first to achieve 3CX Platinum Partner status, and we’re also a preferred 3CX SIP Trunk Provider. It’s time to put the phone down on patchy performance, poor functionality and needless complexity.


VoIP business phone systems deliver huge business gains, with cost-effective calling plus a host of features to boost your team’s productivity.

That said, there’s a world of difference between a hosted PBX phone system that works the way you want it – and one that doesn’t. Here’s what makes UFONE one of New Zealand top 3CX providers.


Reliable, functional and easy to manage.

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End-to-end service and accountability.

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NZ data centres, infrastructure and support.

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Expert 3CX providers since 2013.

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Join the UFONE Partner Programme

You’re an IT company that prides itself on providing top-quality services to your customers. We’re New Zealand’s premium VoIP business phone specialists. Let’s talk.

UFONE values the expertise of IT companies who are looking to enhance their offering to customers. A hosted PBX phone system could be the perfect complement to your services. We’ll help you add value to your clients’ business – and yours.

Get performance you can count on and the best functionality from New Zealand’s VoIP specialists.

We implement VoIP business phone systems that exceed customer expectations. That’s because we make them easy to deploy ‘out of the box’, with advanced features and a highly resilient network. Get the hosted PBX phone system your enterprise needs right now.

What our Customers Say

Securecom have partnered with UFONE since July 2019 and we have trusted our customers’ 3CX and VoIP business with them exclusively.
Steve Snook, SecureCom
Steve Snook,


Ufone’s point of difference is that you can always get in touch with them. We simply pick up the phone and there is someone on the other end to help.
Mark McElroy, Te Roopu Taurima
Mark McElroy,

Te Roopu Taurima

Ufone’s service is amazing and really reasonably priced. I love the fact that we get to deal with the same great team all the time.
Sandy Nelson, Walker Wayland
Sandy Nelson,

Walker Wayland

Recent News and Views
The 3CX Phone System

The Covid19 Pandemic has put IP (Internet Protocol) Telephony on speed dial. Organisations all over the world have switched from outdated digital phone exchanges to newer internet-based platforms, like the 3CX Phone System. Here is a guide to the 3CX Phone System. 3CX PHONE SYSTEM GUIDE Software-based phone solutions offer enhanced functionality, opening up all...

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3CX Version 18 Upgrade – during Summer 21-22

3CX Version 18 Upgrade was released back in August and we have many happy customers already running it. UFONE has held off upgrading everyone until we were sure things were stable and we’re happy to report that they are, so we’ll be slowly rolling out the upgrade to all 3CX systems over the break while...

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Are voice and data communications critical to your business?

UFONE’S 4GFAILOVER provides continuity of service for your voice and data communications. If your data connection is cut or goes down for any reason other than a power failure, UFONE’S 4GFAILOVER will kick in, seamlessly taking over the static IP address* ensuring your communications keep running. The benefits of 4GFAILOVER Peace of mind – Stay...

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UFONE Deploys Sydney PoP

Back in 2019, UFONE identified a strong need to increase our capacity and resiliency connecting with cloud providers, content delivery platforms and their networks. Not happy with having just one or two Transit Providers to these networks, we joined both the Megaport Internet Exchange and NZIX’s Auckland Exchange so we were able to connect more...

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3CX Reviews and Awards

3CX has garnered recognition from industry-leading publications and tech insiders. Positive reviews, awards and special recognition are being published across the web and below is a selection of some of the most recent. 3CX develops a simple, flexible and affordable cloud PBX solution and the industry has taken notice. To see the latest product announcements...

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Business Continuity Planning – Ufone Can Help

Continuity planning for your business is about being prepared for all types of disruptions, for example, an earthquake a Pandemic, or even losing a key supplier. Plan to quickly adapt and get back on your feet, it’s vital to your business’s survival. If you’re a customer of Ufone we can help you maintain vital communications...

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3CX Acquires WP-Live Chat

3CX Acquires WP-Live Chat.  A game-changer for the PBX and contact center market. LONDON, UK, 15 OCTOBER 2019 – 3CX Acquires WP-Live Chat. This is a successful plugin for real-time website visitor chat. It is the most popular chat plugin for WordPress with over 1 million downloads and over 1,000 downloads per day. 3CX’s purchase of WP-Live...

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Your VoIP Phone Service – Ten Questions to Help Decide

Your business probably relies on voice communication for its very existence. A VoIP phone service is an efficient, convenient and accountable way to manage inward and outbound calls. Therefore it is an essential part of a well-managed business. Your VoIP Phone Service is a Critical Service The delivery of a VoIP phone service can be...

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Copper Phone Lines Are Being Phased Out

Copper phone lines are being phased out and will soon be completely turned off, so what’s replacing them. If you use analogue phone lines still then you are paying over-inflated pricing for outdated technology. Not only that you are also missing out on all the features and efficiencies that VoIP can offer. UFONE NZ is...

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Our Technology partners

3CX in partnership with UFONE
Soft Solutions