News and Views

What’s going on in the world of VoIP business phone systems

Internet and Data

VoIP, Internet and data all working together

UFONE Internet and data

For high speed, exceptional reliability and security, choose UFONE Internet and data.

The internet and data network in New Zealand is critical for businesses to operate efficiently. New Zealand has one of the most comprehensive fibre networks in the world with internet speeds comparable to many other countries.

UFONE’s Internet and data service is optimised to provide a super fast, highly secure connection for your VoIP business phone system. That’s because our internet and data circuits, SIP trunks and 3CX PBX components all reside on the same network. Say goodbye to the time lags, data throttling and high contention issues that may arise when different providers are cobbled together and calling the shots.

UFONE was the first New Zealand company to gain interoperability with 3CX. Our SIP trunks are supported by 3CX. UFONE is a 3CX Platinum partner.

Internet and data from UFONE

When a UFONE internet and data circuit is coupled with our voice services, our engineers have end-to-end visibility from the user’s phone device to telco providers in New Zealand and around the world. This enables instant troubleshooting if there is an issue anywhere on the network.

UFONE delivers the ultimate in reliability with a 4G Failover Service. Interruption to data and voice comms can mean business downtime & lost sales, dissatisfied customers or public safety issues. 4GFAILOVER! uses 4G LTE wireless networks to help keep your critical applications online or to support temporary or remote locations. So if your data feed is lost for any reason at all, your phone network will not go down.

The internet and data network in New Zealand play an indispensable role in ensuring businesses can function with optimal efficiency and productivity. As a country known for its commitment to technological advancements and innovation, New Zealand boasts one of the most comprehensive fibre networks in the world, setting the stage for seamless connectivity and cutting-edge communication.

With the rapid expansion of digitalization and the ever-increasing reliance on online platforms, the robustness of New Zealand’s internet infrastructure has become a lifeline for businesses across the nation. This reliable and high-speed network empowers enterprises of all sizes to engage in global markets, collaborate with international partners, and access critical information in real-time.

One of the key advantages of New Zealand’s advanced fibre network is its ability to compete with internet speeds found in many developed nations. This progressive infrastructure ensures that businesses can enjoy the same level of connectivity and data transfer rates as their counterparts in technologically advanced regions. This not only fosters healthy competition within the local market but also attracts foreign investments and encourages multinational companies to establish their presence within the country.

Moreover, the widespread availability of high-speed internet opens up a plethora of opportunities for businesses to explore innovative technologies such as cloud computing, big data analytics, and Internet of Things (IoT) applications. Embracing such advancements enables companies to streamline their operations, optimize resource allocation, and make data-driven decisions, ultimately leading to increased productivity and cost-effectiveness.

Additionally, New Zealand’s commitment to investing in its digital infrastructure contributes to fostering a tech-savvy and digitally literate workforce. As businesses harness the full potential of the internet and data network, they create a conducive environment for talent development and attract skilled professionals who thrive in a digitally-driven ecosystem.

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It’s easy to get set up with Internet and data from UFONE.

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SIP Trunks

Optimise your VoIP business phone system and build resilience with our highly dependable SIP trunks

A SIP trunk is used to make and receive phone calls using the internet instead of using traditional copper phone lines. Think of it like a virtual phone line that connects your phone system to the internet and therefore to the national and international phone network.

Traditionally, when you made a phone call, your voice would travel through physical copper phone lines. With SIP trunks, your voice is converted into data packets and transmitted over the internet. This means you can make and receive calls using your internet connection instead of relying on a physical phone line.

SIP stands for Session Initiation Protocol. SIP is the protocol that enables various forms of real-time communication, such as voice and video calls, to occur over the internet by handling the setup, modification, and termination of these communication sessions.

At the heart of every 3CX VoIP system is a SIP trunk. They are the virtual phone lines that connect your 3CX system to the outside world.

That’s why it makes sense to choose a provider with SIP trunks optimised to deliver a high level of performance within your VoIP setup.

Not all 3CX providers have their own SIP trunks, and we were concerned that our customers’ systems wouldn’t get an appropriate level of support from third-party infrastructure. So we set up our own service, and engineered it to provide the highest levels of reliability. When you connect your cloud hosted or on-premise PBX to a UFONE SIP trunk, your business will enjoy a higher level of resilience.

Designed from the ground up to be ‘carrier grade’

Not all SIP trunks are equal. UFONE’s core SIP infrastructure uses a purpose-built mesh architecture that allows any of its nodes to failover to any other node for continuity of service in the most testing of circumstances.

SIP Trunks from UFONE

We take responsibility for reliability

Matching our SIP trunks with our phone service ensures the highest level of reliability, as well as quality of service. With end-to-end visibility and control over the network, we have the power to move fast if a fault appears. Another bonus: there’s virtually no latency between our equipment because it’s on the same core architecture.

We’ve got your number

UFONE makes it easy for you or your IT service provider to set up a VoIP system with our SIP optimised trunks. We provide our own number ranges in New Zealand, or you can port your number from another provider to us. Everything will work smoothly together, because that’s our mission in life.

Trusted by independent 3CX certifiers

Because we have full visibility and control of the entire 3CX solution, we monitor and maintain the network proactively. UFONE’s SIP trunks are regularly subjected to rigorous performance and functionality checks by both 3CX and our engineers, so you can be sure they’ll deliver. That’s what makes us a 3CX Preferred SIP Provider.

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It’s easy to get set up with a high-performance SIP trunk from UFONE.

Want to get the VoIP IT Managers choose?

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Got some questions?
We’ll get back ASAP with the answers you need.

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3CX On Premise PBX

The simple, smart solution when you’re deploying a 3CX phone system

Why choose UFONE for your 3CX on premise PBX?

A 3CX on premise PBX is when you have your VoIP phone system running on a server in your office. It means that you have control of your VoIP system but it also means that if your power or internet goes down you may lose access to the phone network.

UFONE are 3CX and VoIP specialists so you can be certain our 3CX on premise PBX will work optimally out of the box. Firstly, all our team are 3CX certified, and they know how to make the technology perform at its best. Secondly, we own and manage our own VoIP infrastructure, including monitored and optimised SIP trunks for ultra-reliable service. So You’ll never have to worry about dropped calls, patchy quality or limited functionality again.

Your 3CX Platinum Partner

UFONE has delivered 3CX services to New Zealand enterprises since 2013, and we were the first to achieve 3CX Platinum Partner status. Moreover, we are a preferred 3CX SIP Trunk Provider, with a rigorous schedule of testing and maintenance. Your 3CX on premise phone system deserves nothing less.

Easy to set up, with support you can rely on

Your world-class UFONE 3CX on premise phone system will be expertly configured and ready to make and receive calls. Our 3CX certified engineers and support team are New Zealand-based, so you’ll get all the back-up you need without delay.

All the features and functionality you need

With UFONE, features such as advanced call queueing and call centre functionality are ready to go ‘out of the box.’ Your users can seamlessly receive and make calls via desktop computer or mobile phone. Wherever your team are working, they’ll always be in touch.

Supporting some of New Zealand’s biggest 3CX users

UFONE has deployed many of the largest 3CX on premise phone installations in New Zealand, and we continue to support them. With our experience in complex 3CX on premise set-ups, we know how to deliver a system that works in the real world.

Work Anywhere
Work anywhere

Your people can be based on the premises, working at home or out on the road – and they’ll never miss a call. Lockdown or no lockdown, it’s the key to a more productive future.

All Features
All the features, none of the fuss

UFONE knows 3CX inside-out. We’re VoIP specialists with a highly qualified team that turns complexity into simplicity. We’ll ensure your system is set up precisely the way you want it.

In Control
You’re always in control

You own the system – we make it easy for you to run it. Just choose UFONE and your 3CX phone configuration is done. Then get on with business, knowing our expert technical support is there when you need it.

Smart Scaleable
Smart and scalable

Get the 3CX on premise phone system your enterprise needs right now, and easily modify it as your business scales and develops.

Get started now

It’s easy to get set up with a 3CX on premise PBX system from UFONE.

Want to get the VoIP IT Managers choose?

Get started now

Got some questions?
We’ll get back ASAP with the answers you need.

Get in touch

3CX Cloud Hosted PBX

Get New Zealand’s leading
3CX cloud-hosted PBX

Why choose UFONE for your 3CX phone system?

One word: performance. No other 3CX VoIP providers offer you such a high level of network quality, reliability and functionality in one easy-to-use package.

UFONE are specialist 3CX VoIP providers so our 3CX cloud-hosted PBX works optimally out of the box. All our tech team are 3CX certified, and they know how to make the technology perform at its best. We own and manage our own VoIP infrastructure, including monitored and optimised SIP trunks for end-to-end service. You’ll never have to worry about dropped calls, patchy quality or limited functionality again.

Your 3CX Platinum Partner

Being 3CX VoIP providers, UFONE has been delivering 3CX services to New Zealand enterprises since 2013, and we were the first to achieve 3CX Platinum Partner status. We’re also a preferred 3CX SIP Trunk Provider, with a rigorous schedule of testing and maintenance. Your phone system deserves nothing less.

Top technology, local hosting

Your world-class UFONE 3CX phone system will be locally managed and hosted. Unlike some other 3CX VoIP providers, all our services are based in New Zealand data centres to ensure the fastest speeds, lowest latency and quickest response. Our expert team are New Zealand-based, so you’ll get all the back-up you need without delay.

All the features and functionality you need

With UFONE, features such as advanced call queueing and call centre functionality are ready to go ‘out of the box.’ Your users can seamlessly receive and make calls via desktop computer or mobile phone. Wherever your team are working, they’ll always be in touch.

More VoIP for your money

Our affordable, all-inclusive plans offer advanced features and a highly resilient network that just works. Manage calls, video and live chat on one seamless platform. Take advantage of our experience as New Zealand’s 3CX VoIP providers. Release the potential of cloud-hosted 3CX VoIP, and get the system your business has been waiting for.

Work Anywhere
Work anywhere

Your people can be based in the office, working at home or out on the road – and they’ll never miss a call. Lockdown or no lockdown, it’s the key to a more productive future.

All Features
All the features, none of the fuss

UFONE knows 3CX inside-out. We’re VoIP specialists with a highly qualified team to take care of everything. Our easy-to use desktop console puts you in the driver’s seat.

Buck Stops Here
The buck stops here

With engineering expertise in-house, plus our own SIP Trunk infrastructure, we take care of everything. When you pick up the phone or send us an email, you’ll get the response you’re looking for.

Smart Scaleable
Smart and scalable

Get the cloud-based 3CX phone system your enterprise needs right now, and easily modify it as your business scales and develops.

UFONE Business Phone Plans

4 SIM Pro

$94

per monthexc. GST

4 Simultaneous Calls 4 Phone Lines Included

Buy 4 SIM Pro
8 SIM Pro

$160

per monthexc. GST

8 Simultaneous Calls 8 Phone Lines Included

Buy 8 SIM Pro
3CX SMB – ONE

$36

per monthexc. GST

1 Simultaneous Call 1 Phone Line Included

Buy 3CX SMB – ONE

All 3CX Pro Plans include:

  • 3CX Licence
  • All 3CX Advanced Features
  • Your required SIP channels
  • 3CX Softphone for Mobile
  • Unlimited Extensions
  • Digital Receptionist
  • Premium Data Centre Hosted
  • 99.5% uptime SLA
Looking for more?

Our Enterprise Plans include additional call centre functionality such as call recording control, inbuilt failover and increased conferencing capability for up to 250 people.

Send us an enquiry

Get 3CX Startup FREE!

Get 3CX FREE Edition – for up to 10 users, including mobile apps, web conferencing, live chat, messaging, and more. 3CX FREE is a self-managed phone system hosted by 3CX. Easy to set up and manage yourself.

Contact UFONE for Toll Free and standard phone numbers, SIP Trunks or if you need some help setting 3CX up.

Get started now

It’s easy to get set up with a 3CX cloud hosted PBX system from UFONE.

Want to get the VoIP IT Managers choose?

Get started now

Got some questions?
We’ll get back ASAP with the answers you need.

Get in touch