Soft Solutions – IT Reseller Channel
Since 1995 NZ-owned Soft Solutions has supplied the IT industry with computer products and as such live and breathe IT solutions, from network security to software and managed solutions, as well as VoIP hardware and software.
Soft Solutions are the premier distributor for the software-based PBX “3CX” which is a highly popular worldwide VoIP Telephony Solution.
They have also been responsible for training the IT community to use and deploy 3CX, as well as hosting regular seminars on behalf of 3CX.
Showcasing VoIP Telephony
Having developed the Channel, Soft Solutions were in a position to assess and compare the various providers who market and deploy 3CX to end customers. Criteria included:
- Complying with 3CX interoperability standards, in being able to demonstrate every technical feature and be confident it works “out of the box”.
- Maintaining their own high standard of technical proficiency in a VoIP provider.
- Quality and reliability of the service.
UFONE a cut above the rest
Like most businesses, for Soft Solutions their Telephone service is their lifeblood, and compromising on this is not an option. So after ‘looking under the bonnet’ of their 3CX providers, they chose UFONE to provide the connection between their own 3CX and the outside world.
Chris Fitzgerald, the CEO of Soft Solution says;
“In the end, it was an easy choice, UFONE was not only the first provider in NZ to achieve 3CX interoperability certification, but they were one of the first Platinum partners and have been supporting 3CX from early on. We believe that UFONE provides a service which is second to none and are happy to endorse their great service and technical expertise”.
In the past, the phone service in NZ has been taken for granted with huge expensive Exchanges providing bulletproof reliability. But now in the “Internet Age” as telephony has become a data system, the importance of local expertise has become critical, and achieving the required high reliability requires a lot of moving parts to work together. UFONE has worked hard to have a good balance of the right technology in their platform and services, and expert staff to maintain it.
UFONE has been providing Soft Solution’s phone services since January 2015, confident in the quality of its local service and expertise.